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![endif]> ** PRESENTS ** <=
![endif]> The Synergy First Professional Sk=
ills Series <=
![endif]> The Essentials of Communicating (Individual Professional Skills Serie=
s) <=
![endif]> Course Specifica=
tions Course number: SF101 Course length: 1.0 day(s) <=
![endif]> Course Descripti=
on: We face communication challenges =
every day that test our ability to communicate properly, wisely, and effect=
ively. While communicating wi=
th others is a life-long, learning experience, this class helps us establis=
h the foundational building blocks essential to building this critical skil=
l set. We begin by exploring 5 basic principles of communication, drilling =
down into individual and group communication challenges, identifying person=
al areas for improvement, and examining communication concepts that hurt or=
help our interactions. <=
![endif]> Course Objective=
: Improve results when interacting =
with others. Understand how to come across and adjust your approach to inte=
ractions with others. Recogni=
ze personal blind spots and derailers and plan effectively for successful c=
ommunication objectives. <=
![endif]> Target Student: =
Anyone who needs to effectively t=
ransfer thoughts, ideas, or direction. <=
![endif]> Delivery Method:=
Instructor led, group-paced, clas=
sroom-delivery learning model with structured activities. <=
![endif]> Class Size: Minimum of 10 students, maximum o=
f 25. <=
![endif]> Upon successful =
completion of this course, students should be able to: <=
![endif]> Demonstrate knowledge of 5 key co=
mmunication principles Practice multiple levels of liste=
ning Identify personal areas for enhan=
cing communication skills Identify fundamental roadblocks t=
o successful communication needs Establish a basic discussion plan=
or strategy for interactions with others <=
![endif]> Course Content <=
![endif]> Lesson 1: 5 Key Communication Pri=
nciples: Listen Effectively, Respond Appro=
priately, Read Body Language, Ask Questions, Seek Common Ground Lesson 2: Levels of True Listenin=
g: Ignoring, Pretending, Selective, =
Attentive, Active Lesson 3: Assessing Ourselves: Personal Filters, Noise Barriers,=
Communication Goal Setting, Point of View Lesson 4: Why Communication Fails=
: Roadblocks, Readiness, Paradigms =
Lesson 5: Communication and Plann=
ing: Think, Plan, Prepare, Deliver |
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