|
 |
 |
|
The Mediation Process
- Duration:
- 5 days; shorter time frames are available with content adjusted
according to the organization's needs.
-
- Audience:
- Managers and those interested in, or needing to, negotiate
and/or mediate conflicts in the workplace.
- Description:
- Whether you are a manager, human resources officer, or team
member, you can benefit from learning mediation techniques.
This program is designed to provide participants with the
skills that they need to conduct informal mediation and presents
an overview of the basic principles, procedural steps, and
benefits of mediation. Stages in mediation, from initial client
contact to closure, form the framework. [ZOE]
Prerequisites: None
-
- Topics:
- ü
Determining whether mediation is appropriate for a particular
dispute
ü Effectively
preparing for mediation
ü Experiencing
and working extensively on the mediation process
ü
Determining the advantages and disadvantages of co-mediation
ü Engaging
effectively in co-mediation
ü Developing
a sense of their own personal mediation style and how to be
flexible in varying circumstances
ü Recognizing
and understanding ethical issues that arise in mediation
ü
Applying theory mastered in class to the real world of mediation
-
-
If you are interested in something beyond what is listed here, please call us today!
We are always adding new courses!
For more training information, please fill out the Information
Request Form
Call EduCorp at 800-668-0943, or
E-mail us at educorp@educorptraining.com.
|
|
