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Global Awareness: Effective Inter-Cultural Business Relationships [HRM-G3]

        Duration:
1 day
 
        Audience:
All employee levels.
        Description:
Globalization. People and goods are flowing freely across the world, East to West, North to South. Cultures and ideas are mixing constantly. We may find ourselves hosting a foreign national or working with people from several cultures outside of our own. We may be accepting or considering a long term overseas job assignment or know someone who is. Perhaps we are going overseas for a quick business trip or even hosting a foreign business quest. Regardless of the reason, because people around the globe have become more dependent upon each other, the world has become a smaller place in which to live and conduct business. Therefore, it is necessary for successful American companies to compete globally, and for employees to take a genuine interest in learning about people from other cultures. [ZOE]

        Prerequisites: None

 
        Topics:
ü Understanding the concept of culture and how cultural differences can affect relationships

ü Identifying major American cultural values and their potential to affect positively or negatively a successful cross-cultural experience

ü Recognizing the importance of identifying personal stereotypes and the relevance of this understanding to the process of adjusting to a foreign culture

ü Recognizing possible fears about traveling abroad and developing the confidence to deal with them

üUnderstanding the significance of customs, norms, and cultural expectations of doing business in a foreign country

ü Describing the process of culture shock and identifying activities, attitudes, and skills to successfully manage this normal phenomenon

üDescribing styles of non-verbal and verbal communication, and being able to identify possible ways these can affect inter-cultural relationships

üIdentifying which skills are useful in the process of adapting to a foreign culture

ü Identifying resources which can be helpful in understanding cultural do's and don'ts when conducting business in specific countries


   
   

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